Health & Ageing

We support organisations in health and aged care to deliver patient-centered services.

The Australian health and ageing system is complex, combining health professionals and service providers from all levels of government, not-for-profit organisations and the private sector. To succeed, policies and strategies must be dynamic, efficient and sustainable.

While clinical care and service delivery undergo innovation, limited budgets are facing pressure from shifting population needs, greater consumer expectations and rapidly advancing technology.

Organisations in the sector must harness opportunities to improve outcomes by overcoming inequity, enhancing sustainability and prioritising person-centred experiences.

We support organisations across health and aged care to unravel complexity and enable progress. We put people and communities at the heart of what we do.

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Our work includes

  • Hospitals and related services

    Growing demand and financial constraints mean hospitals and related services need to be more efficient than ever while also seeking to increase quality and improve patient experience. Guided by a philosophy of patient-centred care, we work with hospitals to manage demand, deliver services and enhance integration with community health and primary care services.

  • Primary care

    As Australian healthcare’s front line, primary care addresses population health challenges, including mental illness and people living with chronic health conditions. We work with governments and primary health networks (PHNs) to plan, design and evaluate programs that complement and support general practice. We also support PHNs to build organisational capabilities and capacity.

  • Research and education

    Research and education are vital for delivering better treatments and interventions for patients, improving service delivery and achieving outcomes at the clinical and population levels. We have worked with researchers, funders and education organisations to design, implement and evaluate research and education funding programs, activities and translation.

  • Aged care services

    Aged care policy is driven by three imperatives: informing, empowering and protecting consumers; helping older people to live and receive care at home; and rendering the aged care workforce, system and providers sustainable. We help governments and providers to respond to those imperatives and develop efficient and consumer-directed operating models.

  • Government

    Australia’s health system is funded and managed by federal, state and territory governments, which can sometimes make working together challenging. We understand the different roles and nuances of each level of government and what drives their priorities to develop optimal policy and programs.

  • Mental health services

    Australia’s mental health system faces reform challenges. We support governments, mental health services and non-government organisations to improve systems through system design and strategy expertise. We can help you to identify and plan service needs, use lived experience-led design, develop business cases and evaluate services.

Health & Ageing

Hospitals and related services

Growing demand and financial constraints mean hospitals and related services need to be more efficient than ever while also seeking to increase quality and improve patient experience. Guided by a philosophy of patient-centred care, we work with hospitals to manage demand, deliver services and enhance integration with community health and primary care services.

Primary care

As Australian healthcare’s front line, primary care addresses population health challenges, including mental illness and people living with chronic health conditions. We work with governments and primary health networks (PHNs) to plan, design and evaluate programs that complement and support general practice. We also support PHNs to build organisational capabilities and capacity.

Research and education

Research and education are vital for delivering better treatments and interventions for patients, improving service delivery and achieving outcomes at the clinical and population levels. We have worked with researchers, funders and education organisations to design, implement and evaluate research and education funding programs, activities and translation.

Aged care services

Aged care policy is driven by three imperatives: informing, empowering and protecting consumers; helping older people to live and receive care at home; and rendering the aged care workforce, system and providers sustainable. We help governments and providers to respond to those imperatives and develop efficient and consumer-directed operating models.

Government

Australia’s health system is funded and managed by federal, state and territory governments, which can sometimes make working together challenging. We understand the different roles and nuances of each level of government and what drives their priorities to develop optimal policy and programs.

Mental health services

Australia’s mental health system faces reform challenges. We support governments, mental health services and non-government organisations to improve systems through system design and strategy expertise. We can help you to identify and plan service needs, use lived experience-led design, develop business cases and evaluate services.

OUR TEAM

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What our clients say