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CASE STUDY
We co-created the future of student experience at the University of Alberta

We worked with the university to develop its Student Experience Action Plan (SEAP), co-created with the university’s students, staff, faculty and alumni.

CASE STUDY
Using personas and journey maps to transform a university’s engagement with alumni

We developed developed personas and journey maps so Queen’s University could better nurture alumni at scale.

CASE STUDY
New operating model helps a Canadian university to realize more than $100 million in savings

We developed a bold program to drive strategic redesign of a university’s operating model and build a sustainable institution for future growth.

CASE STUDY
A review after a merger helps a non-government organization achieve ongoing improvement

We helped a multi-divisional non-government organization consider lessons it could learn from being brought under a single structure to inform future changes.

CASE STUDY
A new operating model positions a Canadian not-for-profit organization for growth

We helped a not-for-profit organization develop a high-level operating model that would make delivery more effective and support functions more efficient.

CASE STUDY
Reviews identify opportunities for Laurentian University to become more efficient, effective and sustainable

Nous helped the UK Department for Transport’s Roads, Places and Environment Group create a more sustainable organizational structure for the future.

CASE STUDY
Sprint approach helps a research-intensive UK university break through barriers to change

Nous used agile thinking and human-centred design to deliver design sprints that helped Newcastle University advance its change agenda.

CASE STUDY
Organizational design to support rapid growth in a UK Government department

Nous helped the UK Department for Transport’s Roads, Places and Environment Group create a more sustainable organizational structure for the future.

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