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We co-created the future of student experience at the University of Alberta
We worked with the university to develop its Student Experience Action Plan (SEAP), co-created with the university’s students, staff, faculty and alumni.
Using personas and journey maps to transform a university’s engagement with alumni
We developed developed personas and journey maps so Queen’s University could better nurture alumni at scale.
New operating model helps a Canadian university to realize more than $100 million in savings
We developed a bold program to drive strategic redesign of a university’s operating model and build a sustainable institution for future growth.
A review after a merger helps a non-government organization achieve ongoing improvement
We helped a multi-divisional non-government organization consider lessons it could learn from being brought under a single structure to inform future changes.
A new operating model positions a Canadian not-for-profit organization for growth
We helped a not-for-profit organization develop a high-level operating model that would make delivery more effective and support functions more efficient.
Reviews identify opportunities for Laurentian University to become more efficient, effective and sustainable
Nous helped the UK Department for Transport’s Roads, Places and Environment Group create a more sustainable organizational structure for the future.
Sprint approach helps a research-intensive UK university break through barriers to change
Nous used agile thinking and human-centred design to deliver design sprints that helped Newcastle University advance its change agenda.
Organizational design to support rapid growth in a UK Government department
Nous helped the UK Department for Transport’s Roads, Places and Environment Group create a more sustainable organizational structure for the future.