The organisation wanted to become more learning-oriented to enable it to adapt faster, serve customers better and engage its people to do their best work. Learning technologies have now evolved to the point that a contemporary learning experience – just-in-time learning, in bite-sized chunks, personalised to my interests and available anytime, anywhere – can be made available at work.
Nous worked with the organisation to shape a learning technology strategy that: met business needs, aspirations and global scale; leveraged proven leading-edge technology (and enabled future integration); and delivered the level of sophistication that employees are used to experiencing in their interactions as consumers.
Sprint 1: Through broad consultation, determined business needs, constraints and aspirations, in the context of an evolving strategy and technology architecture.
Sprint 2: Developed strategic learning technology options and critical trade-offs. This included a target user experience, learning ecosystem and conceptual architecture, with anticipated benefits and success measures.
Sprint 3: Developed a high level three year roadmap for the implementation of the preferred option. This outlined cost and benefit flows and architecture and integration considerations.
Implementation of the strategy is expected to unlock more learning more often and lift employee engagement, customer satisfaction, productivity and business agility.