This TAFE, a vocational education and training (VET) provider, annually trains over half a million students via on-campus, in-workplace, online and distance teaching.
The TAFE’s fee-for-service training performance was falling due to external market and policy changes, exacerbated by an internal misalignment of responsibilities and disconnection across the value chain components. The TAFE sought Nous’ help to develop a new fee-for-service strategy.
Nous worked closely with the TAFE to identify fee-for-service strategic priorities and rigorously analysed the market to develop a new strategy. Specifically, we:
Our report detailed findings on subject, qualification, and customer segment demand, and included a breakdown of our methodology to inform future market analysis.
The fee-for-service strategy is expected to deliver an additional $25-39 million in annual revenue in the short term and $100-172 million over the medium-to-long term. It will do this through 14 initiatives across six strategic priorities that build on current strengths and decommission low-performing products. The strategy will be staged to deliver sustainable benefits without affecting non-fee-for-service training activity.