Our client was a state government statutory body involved in planning.
The government agency needed to improve its use of information and communications technology (ICT) to deliver its ambitious organisational strategy. It partnered with Nous to develop an ICT strategy and plan that would cut manual and duplicated processes, improve digital engagement with the public, leverage data and analytics and better respond to changing requirements and challenges.
Nous sought to understand the organisation’s business requirements and develop principles that reflected the organisation’s goals, stakeholder needs and external drivers. We:
The resulting ICT strategy mapped 10 initiatives across major functions to support the agency to be more collaborative, data-driven and flexible. It reduces reliance on spreadsheets, improves use of digital collaboration and engagement tools, revises processes and proposes new ICT resources.
The strategy will enable the government agency to:
The agency noted that the strategy fully reflects the organisation’s requirements.