Nous partnered with a leading UK research and teaching university – ranked in the top 50 in the world – to help increase its profile and strengthen its connections within its local community.
The university sought to increase its profile and strengthen its connections with business, policy-makers, community groups and individuals in its city. By doing so, the university hoped to increase its influence, impact and ultimately the benefit it provided to society, as well as enhance its own research and education offerings.
Nous worked with the university to identify barriers that were hindering effective engagement, and to determine a framework – including improvements to structures, processes and capabilities – to enable better engagement. We:
Our resulting framework outlined priority areas of focus and specified how the university should engage with different sectors. It also identified governance arrangements, structures, processes, and IT and staff capabilities required for successful engagement.
Our new framework enabled the university to maximise the value and impact of its existing engagement activity, through enhanced coordination, support, facilitation and communication. It also helped the organisation strengthen its focus in some sectors and provide a clear ‘front door’ and navigation processes to make it easier for external entities to engage with it.