The Chief Operating Officer – or its equivalent* – has never been more important in the functioning of a higher education institution. From digital transformation to international disruption, heightened student expectations and constrained finances, the COO is involved in some of the biggest challenges for institutions. And yet there have been few systemic efforts to pool the thinking of COOs across jurisdictions.
All that is about to change.
The Nous Group Higher Education COO Survey is a new initiative by Nous and Cubane to capture the insights and experiences of an invitation-only group of COOs at a cross-section of universities in Australia, Canada, Ireland, New Zealand and the United Kingdom. Informed by Nous and Cubane’s collective experience and ongoing discussions with COOs, the survey will comprise qualitative interviews followed by a quantitative study. The survey will seek to answer critical questions across jurisdictions, including:
The survey is being conducted by Nous and Cubane, two consultancies with extensive global experience in higher education and a deep commitment to the transformative value of education:
We are confident the outcomes of this survey will be compelling reading for global higher education leaders.
* A note on the use of Chief Operating Officer: Across markets and even institutions, senior executives charged with leading professional and administrative services go by many names. For the purposes of consistency, we have used the title COO and hope you will excuse this generalisation for the purposes of economy and consistency.