Yicheng (Calvin) Lee

• Led the development of a digital transformation program for a large Australian children’s charity to accelerate and reduce the cost of digitising its operating model
• Led a customer experience transformation at a government ICT provider, undertaking extensive customer research and collaboration to redefine the organisation’s value proposition, customer outcomes and customer experience
• Led the development of the future state student experience for a Group of Eight university to unify the delivery of its student value proposition and all student support and service initiatives
• Worked with one of Australia’s largest wealth managers to design and deploy an international award-winning digital wealth management platform
• Led the digitisation of lending products at a major Australian bank, delivering increases in customer acquisitions and savings in bad debt avoidance and operational cost savings.

Calvin has had a colourful career: he was a paramedic and infantryman in the army, a technology consultant and a co-founder of a funded e-commerce company. He is currently an advisor and consultant to a handful of digital start-ups.

Calvin holds a Bachelor of Applied Finance from Macquarie University.

Calvin used to ride and work on his Buell motorcycle. Having recently started a family, he now prefers less time-consuming activities like hobby electronics, photography and hiking with his family.