Influential work
- Redesigned a corporate function within a major bank, defining a new operating model and structure through service mapping and detailed design
- Led change communications for a government digital transformation, embedding new ways of working and supporting organisational adoption
- Redesigned customer remediation and assurance processes for a major bank, enhancing regulatory compliance and operational efficiency through a targeted organisational redesign
- Developed and implemented people, change and communication strategies for an international acquisition in the manufacturing sector, ensuring organisational readiness and employee support
- Designed and delivered learning content for a TMT client as part of an SAP ERP transformation, equipping leaders and employees for new operating models and business processes
Outside of Nous
Deborah is completing a Master of Science in Management at the University of Illinois Urbana-Champaign. She holds a Graduate Certificate in Human Resource Management from UNSW Business School and a Bachelor of Arts and Bachelor of Advanced Studies (Media &a Communications) from the University of Sydney.
Before joining Nous, she worked as a consultant at Ernst & Young, advising public and private sector clients. She gained experience in operating model design, organisational design, change management, learning and development, and strategic communications.
Passionate about youth mental health, Deborah was a member of the University of Sydney’s Student Mental Wellbeing Strategy Advisory Group and served as president of batyr@USYD.
In her spare time...
Deborah enjoys volunteering in her community, mentoring students and spending time with her cavoodle, Benji. She is also an avid pianist and loves collecting antique maps.