Melanie has a background in organisational psychology and considerable experience in strategic planning, operating model redesign and re-engineering, cost-benefit analysis, performance measurement, change management, team effectiveness and capability building.
Prior to joining Nous, Melanie was the General Manager of a service design and advisory group within Serco Asia Pacific. She spent some years in the UK in key organisational design and development management consultant roles for the NHS, Serco UK and BAA. She commenced her consulting career with Accenture in Melbourne and Sydney, specialising in large-scale organisational transformations; largely in the financial, utilities and telecommunication sectors.
Melanie holds a Graduate Diploma in Educational Psychology and a Bachelor of Arts from Monash University. She is a Non-Executive Director of Soap Aid and a Mentor at Fitted for Work. She is also a member of Chartered Institute of Personnel and Development, the professional body for human resources and professional development (UK and Asia-Pacific), and Women on Boards.
Melanie adventures through beaches, parks, zoos and museums; recycles items into art with her children; and is interested in social enterprises in early years education, the environment and the arts.