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CASE STUDY
Local solutions improve planning approvals in Australia

We helped to make it easier for the thousands of Australian residents and businesses who engage in the planning process each year.

CASE STUDY
Delving deeper and aiming higher: joining up efforts for student mental health in the UK

We helped England’s Office for Students develop a joint approach to supporting higher education students’ mental health.

CASE STUDY
Using a theory of change to evaluate regulation of services

We evaluated the Provision of Services Regulations to understand their impact and effectiveness and identify areas for improvements.

CASE STUDY
Improving customer service for defence bases

We worked with the Australian Department of Defence’s Service Delivery Division to improve customer service for defence bases.

CASE STUDY
Building Defence’s capacity to lead through dynamic, uncertain and disrupted environments

Journey: Leading Transformation is lifting the capacity of Defence team members to diagnose and understand problems, navigate complexity, face new challenges with confidence and mobilise resources to solve them.

CASE STUDY
Using a Project Management Office to deliver a multi-agency change on a tight deadline

With just three months remaining until a hard delivery deadline, a UK department commissioned us to support its change programme.

CASE STUDY
New operating model helps a Canadian university to realise more than $100 million in savings

We developed a bold program to drive strategic redesign of a university’s operating model and build a sustainable institution for future growth.

CASE STUDY
A review after a merger helps a non-government organisation achieve ongoing improvement

Nous helped a multi-divisional non-government organisation consider lessons it could learn from being brought under a single structure to inform future changes.

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