At its simplest, social care involves ensuring that people’s fundamental social needs are met. Social needs are complex and intersectional, as are the people who need support, so solutions and supports must reach across the sector.
Improving outcomes for vulnerable people and families requires a multidisciplinary approach as the complex issues cannot be addressed in isolation. People who come into contact with social services providers often have been doing so over many generations and this presents a systemic disadvantage that must be understood in designing policy and programs.
As government and society’s understanding of vulnerability continues to develop, the social services system is evolving to identify and respond to the complexity, vulnerability and risk earlier.
The breadth of our work includes disability; children, youth and families; housing and homelessness; and communities and wellbeing support.