Julie Mercer

Principal

Julie Mercer headshot
Julie is an experienced and trusted advisor working with industry, government and the public sector to help address their most challenging issues. She works with universities and commercial education businesses globally on strategy development and new operating model design and delivery.
She helps public sector organisations to translate, respond to and adapt to policy reform and to transform services to citizens. with a career spanning four decades, Julie works with leaders and their teams to deliver transformative change, to build organisational capacity and facilitate new approaches and ways of working to across a wide range of higher education and public service organisations.

Influential work

  • Advised on the impact of policy reform on regulation and funding for higher education institutions, including new providers
  • Works with universities to transform student experience, redesign student services and build new delivery models
  • Helps universities to reshape operating models and career pathways for professional and support staff, and developed the academic model for teaching and learning and for research
  • Led governance and leadership reviews for universities and government bodies, improving accountability, diversity and ways of working
  • Develops digital strategies for universities and public bodies, improving student/customer experience, quality and access, enhancing data insight, and streamlining processes
  • Supports innovation ecosystems build scale and enhance their impact while aligning to government and economic priorities to create value along the innovation pipeline
  • Advises large corporates serving the public sector on growth strategies to better understand and prioritise their market opportunity and improve performance

Outside of Nous

Julie is passionate about the opportunity education provides for individuals, communities and society and the role education plays in driving innovation, social cohesion and economic growth. She speaks at conferences and writes articles on the topic. Julie holds non-executive/trustee roles focussed on transforming lives through education. These roles include:

  • PTI, a charity that raises aspirations for all teachers and realigns staff with the passion required to make a difference to students lives
  • Institute of Coding, a government-funded consortium of universities and businesses addressing the digital skills gap in the UK economy

In her spare time...

Julie enjoys spending time with family and friends, exploring new places, experiencing theatre and film or being creative upcycling furniture and gardening.