Focussed on the delivery of projects that target improved engagement, inclusion, and service of diverse users, organisations, and communities, Abby has 20 years of extensive experience of the public and private sectors across the UK, Europe and Australia.
Over this period, Abby has developed valuable cross-sector experience that she draws on to lead and support universities and public sector organisations in the achievement of their goals.
Influential work
- Supported operating model/service model redesign, transformation, and implementation of the professional services workforce at multiple research intensive and post-92 universities across the UK, Canada, and Australia
- Design and facilitation of leadership development and inclusive leadership development for several different types of cohorts, including: aspiring and new CEOs of UK government arm’s-length bodies, middle management at a UK government arm’s-length body, CEOs of sport governing bodies, and a sector-based network of executive level senior women of colour
- Facilitation of inclusive leadership and delivery across English rugby, working with the Rugby Football Union and community leaders to foster equity, diversity, and inclusion within rugby leadership structures, coaching, and management across England
- Led delivery of a human-centred design (HCD) projects with multiple councils to engage service users and employees in the co-design of improvements that make starting (or changing) a small business easier within the regulatory framework
- Led a complex, three-year program of IT and business process change for a large energy supplier, following regulatory mandate to transform the UK gas industry’s settlement regime
Outside of Nous
Prior to joining Nous, Abby worked for eight years as an IT consultant in the utilities industry in the UK and Australia. She also spent several years working across multiple sectors (health, pharma, energy, resources, fast moving consumer goods) as a management consultant for Accenture in the UK.
Abby holds a Bachelor of Science from Loughborough University and is accredited as a Managing Successful Programmes Practitioner and by the Association for Project Management. She also completed the Aboriginal and Torres Strait Islander Cultural Competence Course.
In her spare time...
Abby loves an active lifestyle. When she isn’t hitting Muay Thai pads or punting a footy or rugby ball, she deliberates on the destination for her family's next adventure.