Regulation

We work with governments to develop quality regulation and with businesses to help them comply.

At its best, regulation can create the right environment to manage risks and set up communities and businesses to thrive. But done badly, it can be a handbrake on innovation that imposes costs that far exceed the rewards.

Getting good outcomes requires fitting together all pieces of the regulatory puzzle:

Legislative frameworks guided by good policy and design
High-functioning operating models to administer regulations efficiently, effectively and with impact
Stakeholders supported to understand their regulatory obligations and to comply
A culture of continuous improvement, informed by regular evaluation and adaptation.

We are a unique provider of regulation services, providing end-to-end support. As well as being technical experts in regulation, we work creatively and care about the outcomes.

Our consulting services include

Regulatory policy

Our regulatory policy work supports you to get the policy and legislative settings right. We use several methodologies to identify the problem to solve (or the opportunity to capture) and develop frameworks to achieve this. We are expert in regulatory reviews and evaluations, impact statements and drafting instructions. We thrive in complex stakeholder environments and help you to navigate jurisdictional boundaries.
Regulatory practice

Our regulatory practice work focuses on the craft of regulation and how things get done. We support clients with defining their regulatory posture and approach; redesigning their processes; uplifting capability and capacity; and embedding digital solutions. We also help redefine and reset relationships between regulators and the communities they regulate to navigate risks of regulatory capture while being highly collaborative.
Regulated entity experience

Our entity experience work seeks to streamline regulatory requirements and make it as easy as possible for entities to comply. Drawing on our design, data and digital practice, we reimagine the experience for entities as they engage with regulators or governments. We can make things as easy as possible, resulting in clearer communication, more risk-based processes and timelier outcomes.

Regulatory policy

Our regulatory policy work supports you to get the policy and legislative settings right. We use several methodologies to identify the problem to solve (or the opportunity to capture) and develop frameworks to achieve this. We are expert in regulatory reviews and evaluations, impact statements and drafting instructions. We thrive in complex stakeholder environments and help you to navigate jurisdictional boundaries.

Regulatory practice

Our regulatory practice work focuses on the craft of regulation and how things get done. We support clients with defining their regulatory posture and approach; redesigning their processes; uplifting capability and capacity; and embedding digital solutions. We also help redefine and reset relationships between regulators and the communities they regulate to navigate risks of regulatory capture while being highly collaborative.

Regulated entity experience

Our entity experience work seeks to streamline regulatory requirements and make it as easy as possible for entities to comply. Drawing on our design, data and digital practice, we reimagine the experience for entities as they engage with regulators or governments. We can make things as easy as possible, resulting in clearer communication, more risk-based processes and timelier outcomes.

What our clients say

“Nous’ experience allowed them to convene a regulatory round table, where other agencies shared with my exec team their experiences of organisational transformation and the part workforce capability change played in their journeys. This activity was a powerful demonstration to the exec team about why workforce capability was an issue of strategic import.”

State government environmental protection agency

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Regulation