Evaluation

We design and conduct fit-for-purpose evaluation and monitoring frameworks to help clients make informed decisions in complex policy and sector contexts.

Organisations of all kinds are under growing pressure to track progress, demonstrate accountability, measure impact and shape innovation. But none of this is possible without effective monitoring and evaluation. Evaluation is essential for informed, evidence-based decision-making, effective policy and program design, and successful implementation.

When we partner with clients to collect and analyse information, we are collaborative in evaluation design but independent in analysis. Our expertise in technically robust evaluation methods, together with our skill in sensitive, trauma-informed and culturally safe engagement approaches, ensures evaluations are designed to the highest ethical standards. We provide rigorous and innovative methodologies that are pragmatic and fit-for-purpose in complex policy contexts.

Our consulting services include

Monitoring and evaluation plans and frameworks

Effective evaluation requires a deep understanding of context and technically robust methodology. We bring a clear and structured approach, developed in collaboration with our clients, to develop evaluation plans and frameworks that speak to your context and purpose.
Implementation, outcome and impact evaluations

Understanding how your programs were implemented and the impact of your actions is critical for improvement. We are expert in independent formative and summative implementation, outcome and impact evaluations to identify opportunities to improve or reorient policy or program decision-making.
Partnering and capability building

Sustainable internal evaluation functions, capabilities and skills are vital to demonstrating the ongoing value of policy and programs. We work with clients to ensure their ongoing evaluation programs and capabilities are fit for purpose and designed for long-term success.

Monitoring and evaluation plans and frameworks

Effective evaluation requires a deep understanding of context and technically robust methodology. We bring a clear and structured approach, developed in collaboration with our clients, to develop evaluation plans and frameworks that speak to your context and purpose.

Implementation, outcome and impact evaluations

Understanding how your programs were implemented and the impact of your actions is critical for improvement. We are expert in independent formative and summative implementation, outcome and impact evaluations to identify opportunities to improve or reorient policy or program decision-making.

Partnering and capability building

Sustainable internal evaluation functions, capabilities and skills are vital to demonstrating the ongoing value of policy and programs. We work with clients to ensure their ongoing evaluation programs and capabilities are fit for purpose and designed for long-term success.

What our clients say

"Throughout the independent evaluation of The Way Back, Nous were proactive, responsive, and they meaningfully engaged with a range of stakeholders including subject matter experts, service practitioners and people with lived experience to ensure a sophisticated and fit-for-purpose evaluation design."

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Evaluation

Our consulting services include

Monitoring and evaluation plans and frameworks

Implementation, outcome and impact evaluations

Partnering and capability building

Monitoring and evaluation plans and frameworks

Implementation, outcome and impact evaluations

Partnering and capability building

FEATURED

The 10 success factors for building evaluation capabilities in the public sector

We evaluated a primary healthcare locum program to support remote Aboriginal communities in the NT

INSIGHTS

OUR WORK

OUR TEAM

Heidi Wilcoxon

Principal

Heidi has 20 years of experience in public, private and not-for-profit environments in Australia, the UK and the Middle East. Heidi is an expert in public health who has worked as a project lead and manager.

Kale Dyer

Director

Kale has more than 15 years of experience working across research institutions as well as multiple state and federal government roles to improve evaluation and research design and delivery.

Robert Sale

Director

Robert partners with leaders in government, not-for-profit and Aboriginal community-controlled organisations to deliver effective and empowering outcomes for their clients.

Annette Madvig

Principal

Annette has over 20 years of experience in designing, managing and evaluating complex policy and programs in government and non-government settings, and in building capability in cross-cultural environments.

Tanya Smith

Principal

Tanya is a public administration and policy expert who brings extensive experience at senior levels in federal and state governments.

Mhairi Cowden

Principal

Mhairi combines in-depth policy knowledge with operational experience. Her strength is developing meaningful strategies that work.

Michael Stewart

Director

Michael is an experienced project manager, strategic advisor and evaluator with more than 10-years’ experience in health and sustainable development.

Brianna Page

Director

Brianna is a passionate policy development and program evaluation specialist with a strong track record in complex project management.

Penny Gregory

Principal

Penny brings more than 30 years of experience in government, including as CEO of the ACT Department of Health and Community Services and as CEO of the Australian Institute of Health and Welfare.

Andrew Benoy

Principal

Andrew leads the Nous Canberra office and is expert in designing and implementing new operating models.

Monique Jackson

Principal

Monique has more than 15 years of experience in health and human services. She works with clients in system redesign, policy reform, strategy, analysis, operating model design and stakeholder engagement.

Aaron Maher

Principal

Aaron has a deep understanding of public policy and service delivery, and is an expert facilitator, evaluator and strategist. He has worked extensively in human services, including with people experiencing domestic and family violence.

What our clients say