Alannah is a multiple award-winning Senior Designer with more than 25 years of experience across engineering and design.
Her broad technical skill set and understanding of user needs drives the development of exceptional service design blueprints, personas, user journeys, and prototypes. Alannah is highly skilled depicting nuanced insights and understanding of user-experiences in highly accessible and inclusive ways.
Influential work
Collaborated with the National Office for Child Safety to co-design an innovative suite of accessible tools, empowering service providers nationwide to meet minimum practice standards in supporting victims and survivors of child sexual abuse (the project won a 2025 Australian Good Design Award)
Co-designed Child Link to improve information-sharing across agencies to protect children, working with the project team and the Victorian Department of Education to create complex current and future state journey maps (the project won a 2021 Australian Good Design Award)
Co-designed a fully accessible toolkit with the Department of Social Services to assist young people transition out of aged care, engaging with people with lived experience to co-design and test the learning materials
Outside of Nous
Alannah has 20 years of experience ranging from engineering to design, working across professional services, digital creative agencies and manufacturing. This diversity in experience shapes Alannah’s strategic and conceptual thinking when designing for clients. Alannah holds a Diploma of Graphic Design from RMIT, a Bachelor of Engineering (Chemical) with Honours, and a Bachelor of Business from Swinburne University. She participated in an intense generative scribing course with Kelvy Bird from the Visual Practice Workshop to learn generative and empathetic listening and scribing through presencing.
In her spare time...
Outside of Nous, Alannah practices the empathetic art of aikido-yoga, tends to her bonsais, and spends time with her family. Her interests are in copperplate calligraphy, painting and skiing.
