Heidi has 20 years of experience in public, private and not-for-profit environments in Australia, the UK and the Middle East. Heidi is an expert in public health who has worked as a project lead and manager.
Her experience spans public health strategy and policy, patient experience, translational research, cancer control, health service design and evaluation, and population health. Heidi has worked on operating model design and cultural change projects to build leadership and capability in health care organisations.
- Conducted national mixed-method health policy evaluations on cancer screening, GP training, and psychosocial support for people living with severe mental illness
- Undertook an independent review of a national aged care provider’s clinical governance and leadership, customer service and complaints management
- Led strategy planning, functional reviews and operating model design projects for health executive teams, branches in health departments and large health services
- Reviewed nursing programs on safety, leadership, culture and quality to recommend optimal future design.
Outside of Nous
Heidi previously worked on patient experience and health care business plan projects in the Middle East, including for the operational commissioning of the Cleveland Clinic in Abu Dhabi. She worked for a decade in Australian cancer control, including overseeing national cancer control portfolios for rural and Indigenous communities. And she worked for the UK healthcare regulator on improvement and compliance in the National Health Service and private sector.
Heidi holds a Master of Public Health (Global Health Policy) from the University of Sydney and a Graduate Diploma in Applied Psychology (Health Psychology) and a Bachelor of Arts (Psychology and Sociology) from the University of Wollongong.
In her spare time...
Heidi enjoys spending time on art and design, mostly ceramics; and recharges through films, music, yoga, cooking and coffee, and spending time with her family.