Jessica is a Registered Psychologist (organisational psychology) and Director at Nous, with specialist expertise in the higher-education sector.
She is passionate about collaborative solutions to tertiary education and new ways-of-working to better meet the needs of the education system, institutions, learners, and industry. Her work focuses on strategy development and implementation, as well as broader organisational transformation and operating model design. Jessica combines her experience with a warm and authentic approach to deliver value for her clients.
Influential work
- Supported a NSW Government agency to deliver a new education and training model in Western Sydney, including design of the initial model, a four-year micro-credential pilot program, and a market engagement strategy
- Supported a Victorian university to achieve a step-change in its international growth by redesigning the international student recruitment operating model and agent engagement approach
- Supported a NSW university to transform its learner acquisition and commencement experience, including detailed design of the future vision and operating model.
- Supported a regional Australian university to develop a campus expansion strategy, an investor strategy for a STEM-focused children’s museum, and a benchmarking tool for assessing ‘leading regional’ universities
- Supported a Victorian university in its post-implementation review of taskforce recommendations driven by COVID-19.
Outside of Nous...
Before joining Nous, Jessica worked in a private consulting role for an internationally recognised consultant, researcher, and writer, where she was exposed to a range of projects focused on strategy, gender diversity, inclusion and flexible working. She holds a Master of Organisational Psychology (where she was awarded the Beryl Hesketh prize), an Honours Degree in Psychology (First Class), and a Bachelor of Business Administration with Bachelor of Arts in Psychology.
In conjunction with her extensive education, Jessica is accredited in a range of psychometric assessment tools and is co-author of the paper Change at Work: Designing Diversity and Inclusion Differently to Achieve Organisational Change (2019).
In her spare time...
Jessica plays guitar and sings, immerses herself in nature, presses flowers to create framed and resin-based pieces, explores true-crime documentaries and podcasts, and tries to find a scary horror movie.
