She has deep expertise in organisational design, innovation processes and culture, strategic planning and business transformation. Lauren now applies her consulting mind to Nous’ Marketing and Design function. Her approach is to blend customer analytics and innovation techniques to drive brand development, product and service innovation, and client engagement.
Prior to joining Nous, Lauren worked as a human capital consultant at Mercer. She has also worked as a customer insights consultant at Forethought.
Lauren has a keen interest in art, design and the psychology of creativity. She is always looking for new ideas and sources of inspiration for her work – preferably while travelling.