An expert in customer-led strategy and service design, he has a background providing strategic advice to support clients to solve complex problems. He has worked on projects with public and private sector clients in a diverse array of industries, always with a keen focus on delivering the best outcomes to clients and to their customers.
Prior to joining Nous, Nick was a consultant specialising in qualitative and quantitative market research to provide customer-led insight and strategic advice. He also worked as a senior analyst at a boutique media intelligence agency.
Nick has a Master of Public Policy and Management and Bachelors of Law and of Arts (media and communications) from The University of Melbourne.
Outside of work Nick enjoys riding his bikes, closely following American politics and going on road trips with his many dogs.