• Evaluated a case management program set-up in response to the 2019-20 Eastern Victorian bushfires, focusing on community impact and continuous improvement
• Developed a best-practice support model for persons affected by a serious workplace incident by consulting with people with lived experience of such incidents, government, regulatory bodies and service providers
• Designed arrangements to unify a state’s marine search and rescue sector, in partnership with state government, volunteers and various sector agencies
• Reviewed the Victorian property market to inform reform opportunities to improve the affordability and accessibility of the property market for all Victorians
• Evaluated the recovery efforts of a local government following a natural disaster that affected the community to facilitate learning and improvement for future events.

Prior to joining Nous, Olivia led operations at a large swim school in south-east Melbourne. She volunteered with international pro-bono consulting organisation 180 Degrees Consulting and the Culture Bridge Institute, a think-tank informing Australian universities on cross-cultural issues. Driven by her passion for education, she was also an ambassador for One Girl, a not-for-profit organisation focusing on women’s access to education in Sierra Leone and Uganda.

Olivia holds a Bachelor of Commerce (Marketing/Finance) and Diploma in Languages (French) from The University of Melbourne.

Olivia is a keen traveller with a love for live music and skiing. She also enjoys attempting cryptic crosswords and is currently learning to surf (with mixed results).