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Shaneil D'Hary

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Shaneil is a Consultant with a background in strategy, customer experience and growth.

He has experience with clients in telecommunications, media platforms, sports and entertainment, ICT, social enterprises, start-up ventures and the higher education sector. He is particularly passionate about leveraging innovation to scale the impact of businesses, not-for-profit organisations, and government agencies to create greater positive outcomes within society.

Influential Work

  • Designed the customer-facing touchpoints of a top Australian telecommunication organisation’s new e-commerce offering, forming part of their large-scale customer-experience transformation and brand refresh
  • Developed and implemented digital sales strategies to establish a global social media platform’s $20 million per year ad sales operations across the Australia and New Zealand market
  • Delivered recommendations on the strategic COVID-19 response of a leading health not-for-profit organisation, outlining their path to financial sustainability during the COVID-19 pandemic
  • Managed the review of an ICT services firm’s environmental sustainability compliance register, providing recommendations that resulted in large net savings in data centre waste processing costs
  • Established an ongoing social impact ideas accelerator program for a global professional services firm aimed at sourcing innovative ideas from its employees to address important community social challenges.

Outside of Nous

Prior to joining Nous, Shaneil was part of Accenture’s Customer, Sales & Service practice, where he worked in the intersection between technology, innovation, and customer experience. He holds a Bachelor of Commerce (international business) and a Bachelor of Laws from Macquarie University. During his studies, Shaneil was a Senior Adviser to the Macquarie Business School, where he provided recommendations on administrative processes and student experience. Shaneil was also President of 180 Degrees Consulting at Macquarie University and continues to support the organisation’s commitment to positive social impact in a mentoring role.

In his spare time...

Shaneil enjoys travelling and learning about different cultures around the world (especially concerning delicious food). He is also passionate about sports, closely following football and Formula 1 each season.

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