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Claire McCullagh

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Claire uses big-picture thinking to take a structured approach to problem-solving.

She is a skilled leader of public policy, strategy, organisational design and economic projects. Claire previously held senior policy roles in the Western Australian Government in central, health and social policy agencies.

Influential work

  • Managed the development of a high-level business case, followed by a more detailed, fully costed business case, for the decommissioning of Graylands mental health hospital in WA
  • Led projects with Bushfire Recovery Victoria to develop operating models for eight new community recovery hubs – one-stop-shops for building and social recovery services – and a new Rebuild Support Service in bushfire-affected Victoria.
  • Directed the development of consumer journey maps and a maturity model for the WA State Disability Strategy
  • Managed development of a growth strategy for a major not-for-profit health provider, resulting in the transformation of the organisations’ strategic approach
  • Worked with local stakeholders and young people to research, design and implement a youth engagement strategy for WA’s Fitzroy Crossing.

Outside of Nous

Before joining Nous, Claire worked at the WA Department of the Premier and Cabinet on social policy projects, including negotiating the dissolution of the Home and Community Care program and preparing the 2016-17 State Methamphetamine Action Plan. Before this, she was a senior project manager working across the WA Mental Health Commission and Disability Services Commission on the inclusion of people with mental illness within the National Disability Insurance Scheme.

Claire is co-author of The National Disability Insurance Scheme (NDIS): Australia’s Public Policy Experiment. The book will be the first text in Australia to comprehensive examine the NDIS from both an academic and public policy perspective and is due to be published in 2021 by Palgrave Macmillan.

Claire holds a Master of Public Policy from the University of Oxford and a Bachelor of Arts (Honours) from the University of Western Australia.

In her spare time...

In her spare time, Claire enjoys yoga, live music and listening to podcasts.

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