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Transformation & Implementation

How do you pursue ambitious change in times of great disruption and uncertainty?

Community expectations of major institutions are high, especially in challenging economic times. Meanwhile, these institutions face disruption from climate change, economic turbulence, geopolitical upheaval, and emerging technologies. Responding successfully to the scale and pace of change requires organisations to continuously adapt, and occasionally transform, to deliver value to customers and communities

We have partnered with hundreds of organisations to address their biggest strategic challenges, allowing them to adapt and thrive during periods of transformative change. We balance analytical rigour and a deep understanding of your culture and people to deliver transformation initiatives that have lasting outcomes. Our breadth of capabilities means we can support complex, multi-stream transformation programs, while through best-in-class project management arrangements, we maximise impact and manage execution risk.

Our consulting services include

  • Transformation strategy and delivery

    Leaders must increasingly drive wholesale change through their organisations to lift performance while protecting reputation, financial sustainability and morale. We develop and deliver major transformation programs that focus on outcomes and deliver sustainable improvements to performance.

  • Implementation support and assurance

    Few organisations possess all the capabilities needed to implement transformational change. We can help you across all stages of your transformation journey. We provide whole-team capacity as well as targeted coaching and support for leaders. We provide expert advice and assurance across the people, process and technology domains of implementation.

  • Process improvement and automation

    Clear and efficient business processes are crucial for embedding and implementing change and optimising delivery. We ensure that processes are aligned to organisational goals and strategies by finding more effective ways of execution and enhancing systems. We review and redesign the end-to-end linked tasks that enable a business to function or support the delivery of a service or product.

Transformation strategy and delivery

Leaders must increasingly drive wholesale change through their organisations to lift performance while protecting reputation, financial sustainability and morale. We develop and deliver major transformation programs that focus on outcomes and deliver sustainable improvements to performance.

Implementation support and assurance

Few organisations possess all the capabilities needed to implement transformational change. We can help you across all stages of your transformation journey. We provide whole-team capacity as well as targeted coaching and support for leaders. We provide expert advice and assurance across the people, process and technology domains of implementation.

Process improvement and automation

Clear and efficient business processes are crucial for embedding and implementing change and optimising delivery. We ensure that processes are aligned to organisational goals and strategies by finding more effective ways of execution and enhancing systems. We review and redesign the end-to-end linked tasks that enable a business to function or support the delivery of a service or product.

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Stephen Petris headshot

Stephen Petris

Principal

Stephen brings more than 20 years of experience working with senior leaders in environmental, primary industries and emergency management agencies in strategy, policy and organisational design.

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Kelly Samson headshot

Dr Kelly Samson

Principal

Kelly is a business transformation expert who specialises in solving workforce challenges, lifting organisational performance and guiding complex transformations arising from strategic redirection, modernisation, scale efficiencies, MoG and mergers.

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Ian Thompson headshot

Ian Thompson

Principal

Ian has 25 years of experience in operational management of hospitals, community health and mental health services. He has a thorough understanding of operational management.

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Krisztina Barnett headshot

Krisztina Barnett

Principal

Krisztina is a seasoned people and organisational effectiveness professional specialising in complex change, business transformation, and people and organisation programs.

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Andrew Benoy headshot

Andrew Benoy

Principal

Andrew leads the Nous Canberra office and is expert in designing and implementing new operating models.

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Craig Knox Lyttle headshot

Craig Knox Lyttle

Principal

Craig helps senior leaders in mining, energy and higher education transform their operating models to create greater purpose, sustainability and impact.

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Sudipto Sarkar headshot

Sudipto Sarkar

Principal

Sudipto is a strategy and transformation advisor with 20 years of experience advising in customer and technology strategy, tech-enabled transformation and performance improvement.

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Greg Joffe headshot

Greg Joffe

Principal

Greg leads projects helping clients to develop and implement their strategy.

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Tony Fiddes headshot

Tony Fiddes

Principal

Tony has expertise building organisational performance through people strategy, leadership development and culture change.

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David Diviny headshot

David Diviny

Chief Data and Analytics Officer and Head of AI

David is a leading strategic thinker on the application of Generative AI in the public sector.

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Grace Luo headshot

Grace Luo

Director

Grace is an experienced project manager who focuses on organisational performance, leadership and implementation.

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Zac Ashkanasy headshot

Zac Ashkanasy

Principal

Zac has nearly three decades of business and consulting experience across a range of clients and continents.

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