Transformation & Implementation

We deliver high-impact transformation and implementation activities.

Transformation & Implementation

We deliver high-impact transformation and implementation activities.

Community expectations of major institutions are high, especially in challenging economic times. Meanwhile, these institutions face disruption from climate change, economic turbulence, geopolitical upheaval and emerging technologies. 

Responding successfully to the scale and pace of change requires organisations to continuously adapt, and occasionally transform, to deliver value to customers and citizens. 

We have partnered with hundreds of organisations to address their biggest strategic challenges so they can adapt and thrive during periods of transformative change. 

Our breadth of capabilities means we can support complex, multi-stream transformation programs. Through best-in-class project management arrangements, we maximise impact and manage execution risk.  

Our consulting services include

Transformation strategy and delivery

Leaders must increasingly drive wholesale change through their organisations to lift performance while protecting reputation, financial sustainability and morale. We develop and deliver major transformation programs that focus on outcomes and deliver sustainable improvements to performance.

Implementation support and assurance

Few organisations possess all the capabilities needed to implement transformational change. We can help you across all stages of your transformation journey. We provide whole-team capacity as well as targeted coaching and support for leaders. We provide expert advice and assurance across the people, process and technology domains of implementation.

Process improvement and automation

Clear and efficient business processes are crucial for embedding and implementing change and optimising delivery. We ensure that processes are aligned to organisational goals and strategies by finding more effective ways of execution and enhancing systems. We review and redesign the end-to-end linked tasks that enable a business to function or support the delivery of a service or product.


Nous’ formula for results-driven transformation

We combine specialist knowledge on organisational changes and with proven strategies and frameworks to serve as a trusted partner to organisations undertaking transformative change.


24% sales jump and $2m in cost savings by transforming a retailer’s operating model

The NFP sought to design and implement a new operating model for its retail and logistics operations to improve profitability without compromising its mission of supporting people in need.

Woman in warehouse wearing high-vis and checking boxes
Coworkers at a meeting

How we go beyond checking the boxes on ESG

We think the need for good conduct goes beyond an organisation checking the boxes on ESG responsibilities. We partner with organisations to achieve purpose, sustainability and impact.

Nous a partner in ADF’s new Health Knowledge Management system

We are pleased to be part of a consortium of companies that is delivering a Health Knowledge Management system to support healthcare services across the Australian Defence Force.

Mobile phone sitting on business papers on a table

Improvement programs that deliver a 10-fold return

When done right, business improvement programs can deliver up to 10 times return on investment in the shorter term, with significant ongoing benefits.

University mental health

How university mental health services can meet of surging demand

As the student population grows and becomes more diverse, universities face new challenges in supporting students to remain enrolled and achieve academic success.

picture of Irrigation sprinklers on farm

Inside a government data agency’s transformation

We head inside the ABARES, which was looking for ways to refresh its operations so it remained a strong and trusted adviser to the Federal Government.