Chantal Patruno
Background
Chantäl is a C-suite executive coach, counsellor and psychotherapist, facilitator and educator in change and leadership development.
For nearly 30 years she has supported organisations of all sizes and types to successfully deliver complex business change and has supported leaders in navigating their own personal transitions and transformations.
As a coach and psychotherapist she supports leaders to be authentic in our turbulent and complex times, thinking about how they work, live and lead and then take personal responsibility and courageous action to thrive with renewed clarity, energy and confidence.
Coaching philosophy
Chantäl is both strategic and pragmatic, and masterful at meeting Leaders where they are at. Her coaching sessions are bespoke, tailored to meet the unique needs of each executive, fostering a safe and confidential space for introspection, growth, and actionable change.
Her coaching focus is on holistic care for change and with natural grace, she brings wisdom, deep care and joy to her work with individual leaders and leadership teams.
Professional Snapshot
Areas of expertise
- Is a co-founder and accelerator of a boutique change and transformation consulting business and understands the pressures of competitive commercial landscapes and steadfastly holds the employee and customer experience at the centre alongside a systems perspective for enhanced decision-making
- Inspires a deep exploration of a ‘life well lived’, inviting clear reflection on a robust model for leadership excellence, helping develop leaders with deepened self-awareness that then cultivate aligned, safe, healthy and high-performing teams mobilised toward common goals and invokes the leadership capacity to ‘hold’ a system with wisdom and integrity
- As a psychotherapist, supports leaders to be authentic in our turbulent and complex times, re-thinking how they work, live and lead and then taking personal responsibility and courageous action to thrive with renewed clarity, energy and confidence
Qualifications and accreditations
- Post-Graduate Diploma of Counselling and Psychotherapy, University of Canberra and Australian College of Psychology
- Post-Graduate Diploma of Transpersonal Coaching, Nature Care College
- Post Graduate Certificate of Coaching Fundamentals, Coach-U (USA)
- Post Graduate Certificate of Change Management, Australian Graduate School of Management, University of NSW Business School
- Prosci Certified Change Manager and Panel member
- Associate Coach, International Coaching Federation
- Graduate Degree of Education, College of Education, University of Cape Town (South Africa)
Group and team coaching
Chantal has demonstrated expertise in shaping and then facilitating Leadership team workshops that enable self-awareness, other-awareness, system-awareness, which allows meaningful and actionable insights to bubble to the surface.
Talent assessor
Chantal is accredited and experienced in administering, interpreting and then debriefing with Leaders and Leadership Teams a variety of assessment tools that serve to uncover personality indicators, working preferences, behavioural tendencies (in normal and high stakes contexts):
360-Degree Feedback:
Applying multi-rater feedback for a holistic view of a client’s performance, leadership style, and areas for development from peers, subordinates, and supervisors.
- Hogan 360 Assessments
- Leadership Circle Profile
- Human Synergistics LSI and OCI
Psychometric Assessments:
- David Kantor’s Structural Dynamics and Behavioural Profiles
- About my Brain Institute’s i4 Neuroleader Profile
- and others like Myers-Briggs Type Indicator (MBTI), DISC, Strengths, plus psychometric assessments for selection and succession planning.
Emotional Intelligence (EI) Assessments:
- EQ-i 2.0 to gauge emotional awareness, regulation, and interpersonal effectiveness.
Team-based assessments:
Used to help reveal to a team what might be helping, hindering or even harming its dynamic:
- Amy Edmondson’s Fearless Organisation Scan for levels of team psychological safety
- Richard Barrett Corporate Transformation Tools
- Team Management System
Success stories
- Over a 12-month period, enabled a C-suite executive into successful CEO selection and transition, with improved eNPS and NPS results along with business growth within six months and the co-design of a transformational commercial structure
- Worked to co-design and co-facilitate a development program for the top 100 leaders that shifted to a conversationally intelligent and psychologically safe, learning culture
- Coached a C-suite executive to exit successfully, design targeted career strategies, develop a suite of career management tools and techniques, and then secure a global C-suite role while balancing professional responsibilities and personal well-being