Jennifer Lacoon |  Leadership Associate

Jennifer Lacoon

Sydney (She/Her)
Constantine Pappas headshot

Coaching philosophy

Jennifer’s coaching philosophy centres on a client-focused, strengths-based approach. Jennifer helps clients identify their strengths and understand the barriers to leadership effectiveness.  Jennifer believes deepening self-understanding is key to unlocking potential, enabling leaders to understand their impact, and assisting them in achieving their goals.

Professional Snapshot

Areas of expertise

  • Executive Leadership Capabilities: Jennifer has successfully coached C-suite and senior leaders on their presence and development in executive leadership capabilities.  
  • Career transitions (including CEO/President transitions): Jennifer has supported many transitions, coaching, and onboarding C-suite executives into top teams.  
  • Top Team effectiveness: partnering with CEOs and executive leadership teams to become high-performing leadership teams, deepening their individual and collective understanding of their leadership impact.  
  • Leadership development: Jennifer provides coaching to help leaders understand their leadership impact and how it may affect their reputation and performance. Leveraging personality assessments and 360-degree feedback tools, Jennifer works with leaders to understand how they show up in the workplace and how to improve their leadership effectiveness.  
  • Equity and Diversity: Jennifer is an active Ally who has championed diversity and inclusion initiatives and helped organisations improve their support of culturally and racially marginalised peoples. She has experience coaching and partnering with Aboriginal and Torres Strait Islander people, peoples of colour, and members of the LGBTQIA+ community.
  • Culture Change: Jennifer has coached leadership teams to deepen their understanding of their collective leadership impact to support their organisational effectiveness and lift their systems awareness and performance outcomes. Helping them to work on solutions to lift their strategic effectiveness and systems awareness.  
  • Strategy development: Jennifer coaches senior executives and leaders in designing, developing and implementing strategies and action plans to address business objectives.  

Qualifications and accreditations

  • ICF Membership, International Coaching Federation (ICF)
  • Organisational Coaching Level 1 Certification, Institute of Executive Coaching and Leadership (IECL)
  • ICCP Professional Development Certificate in Coaching Practice, The Institute of Coaching and Consulting Psychology (ICCP)  
  • Bachelor of Arts, Adelaide University
  • Associate Diploma Business, HRD, University of South Australia  
  • Certificate IV in Assessment and Workplace Training, Charles Darwin University Leadership Circle Group | Leadership Circle Profile Certification  
  • Leadership Circle Group | Collective Leadership Assessment | Certification

Talent assessor

Jennifer Lacoon is certified in administering and interpreting assessment tools, including:  

  • Psychometric Assessments: Hogan Personality Assessments that focus on strengths, challenges, and potential, such as the Hogan Inventory (HPI), Hogan Development Survey (HDS), and Motives, Values, Preferences Inventory (MVPI)
  • 360-degree Assessments: conducting multi-rater feedback processes to provide a view of the client's leadership effectiveness and impact. Using tools such as Hogan 360 and/or Leadership Circle Group | Leadership Circle Profile  
  • Culture diagnostics that reveal the collective leadership team's impact on culture using the Leadership Circle Group’s Collective Leadership Assessment   

Success stories

  • Change Management and Culture Transformation – Coached a CEO and the ELT to deepen their understanding of their organisational culture and collective leadership impact. This led to transformations in their collective effectiveness, lifting their strategic awareness and supporting the development of a substantial change plan.
  • Transitions – Coaching and supporting the Chair of the Board of a large complex organisation in Senior Leadership's leadership, performance and transitions.
  • Leadership Impact – Provided coaching to a CPO on designing and developing a strategic workforce plan that produced alignment and clarity for an arts educator and innovator.  
  • Team Coaching – Coached senior leaders in Organisational Development to deliver a significant agenda, including developing a Leadership Academy, organisation-wide Engagement program and DEI initiatives for a prestigious University.
  • Top team effectiveness – worked on co-designing a high-performing team strategy with the CEO and their leadership team to improve collaboration and cooperation and to lift their performance in leading the organisation.

Coaching Experience

Executive level coaching experience

Executive Level 1 (EL1)

Manager / Senior Manager / Project Manager

Executive Level 2 (EL2)

Senior General Manager / Department Head

SES Band 1

Senior Executive Service Band 1 / Director / Senior Executive

SES Band 2

Senior Executive Service Band 2 / Executive Director / Vice President

SES Band 3

Senior Executive Service Band 3 / CEP Managing Director