Lisa Gaines
Background
Lisa Gaines is an Executive Leader and Team Coach and Facilitator with 15 years’ experience developing high performing leaders and teams.
Lisa’s clients range from entrepreneurs to executives in Fortune 500 organisations, healthcare professionals and executives in most government departments at local and federal levels.
Lisa employs a supportive, results driven approach to help her clients achieve clarity and momentum. Her clients value her expertise in applying neuroscience to build emotional intelligence to improve communication and psychological safety in organisations.
Coaching philosophy
Lisa’s coaching is customised for each client. Lisa provides a confidential, non-judgemental space for her clients to explore their thinking to create awareness of their values, strengths and developmental areas. They can then develop their own unique, authentic leadership style which leads to feeling more aligned and empowered.
Lisa helps her clients get out of the details where they often get stuck, guiding them to shift their focus toward strategy and vision. This elevated perspective brings clarity and sharpens their sense of direction.
Lisa leverages neuroscience, emotional intelligence, and emotion regulation to foster self-awareness and team cohesion, forming the foundation for transformative change.
Professional Snapshot
Areas of expertise
- Has more than 2500 coaching hours with more than 200 individual coaching clients over 15 years
- Developed team culture for more than 70 teams as a Team
Coach over the course of months and sometimes years, improving team communication and cohesion for thousands of team members - More than 6000 leaders and team members have been in leadership and communication training with Lisa across APAC, EMEA and the US
- Runs team development programs incorporate insights from the neuroscience of change, equipping teams with the knowledge and tools to navigate change more effectively and adapt with confidence
- Lisa equips clients and teams with the skills to enhance emotional intelligence and develop effective emotional regulation strategies
Qualifications and accreditations
- Professional Certified Coach (PCC) – International Coach Federation
- EQ-i 2.0 Emotional Intelligence Coach Certification – Neural Networks
- Associate Certified Coach (ACC) – International Coach Federation
- Certificate in the Foundations of NeuroLeadership – Neuroleadership Institute
- Team Coach Training Certificate – NeuroLeadership Institute
- Associate Certificate Coaching – NeuroLeadership Institute
- Workplace Coach Training Certificate – NeuroLeadership Institute
- Certificate of Coaching – NeuroLeadership Institute
- IATA-UFTAA Dip – College Ide, Dublin, Ireland
- Business Certificate – Whitehall House, Business College, Dublin, Ireland
Group and team coaching
Lisa added Team Coaching to her Toolkit in 2012. Since then, she has worked as a Team Coach across Australia and New Zealand, specialising in healthcare, service-based organisations and government departments. Lisa understands the power of team coaching lies in team engagement and has received feedback from clients recognising their teams have completely turned around and become more engaged, motivated, cohesive and higher performing through the team coaching process.
Talent assessor
- Leveraging assessments including the EQ-i 2.0 to gauge an individual's emotional awareness, regulation, and interpersonal effectiveness
- Conducting 360-Degree multi-rater feedback processes to provide a holistic view of a client’s performance, leadership style, and areas for development from peers, subordinates, and supervisors
Success stories
- Coached and supported clients to implement improved systems and change management initiatives, resolve complex team issues, make complicated business decisions and to develop strong leadership and communication skills, including emotional intelligence and stress management techniques
- Supported numerous women leaders hesitant to step into their C-suite roles to transform how they lead and live to a point where it becomes enjoyable, allowing them to become masterful at strategically engaging their teams which leads to greater productivity and better work/life balance
- Supported successful implementation of organisational change initiatives for over 60 dental practice business owner clients and their teams throughout Australia and New Zealand
- One of a team of five coaches and facilitators developing 7000 leaders at Qantas over a 12-month period to improve team culture and psychological safety during a very challenging time