Mark is a specialist in driving public sector performance. He has led significant projects across state and federal central agencies, social services departments and regulators to drive better service delivery and improve the value they deliver to the public.
Mark also works with universities and further education providers to achieve better outcomes. Prior to joining Nous Mark worked as a policy advisor in a central agency and as a consultant at a ‘big four’ professional services firm.
Influential work
- Led a performance improvement of a state child protection system, including strategising to increase the number of children who could be protected by the system while reducing the number of unnecessary reports made
- Led a project on behalf of a state central agency to design a new information sharing system for organisations engaging vulnerable children and families, leveraging existing capabilities and applying them to achieve the government’s aims.
- Led a project to improve the performance and reduce the cost of a program to deliver vocational education and training to high school students, identifying opportunities to streamline delivery and thereby improve class attendance and significantly reduce delivery costs
- Led a functional and efficiency review of a major Australian agency, identifying significant potential savings and improving performance
- Worked with a major university to assess the merits of its potential acquisition of a large further education provider.
Outside of Nous
Mark was formerly a policy advisor at the Victorian Department of Premier and Cabinet, and before that a management consultant and lawyer in the People practice of PwC. He is a 2017 Australian Delegate of the Australia Vietnam Young Leadership Dialogue and was admitted to practice as a barrister and solicitor of the Supreme Court of Victoria. He is currently a board member of Amenifree, an education-focused start-up; and was previous a board member of the Monash University Faculty of Law.
In his spare time...
Mark relaxes through creative writing and tinkering with small business ventures. He participates actively in the political life of the South-East Asian region through ‘Track 2’ diplomatic forums and programs.
