Social Services
People are complex and so are their needs. The solutions and supports required to address their issues need to be open, expansive, and dynamic.
As government and society’s understanding of vulnerability improves, the social services system is evolving to better identify complexity, vulnerability, and risk. We help agencies and not-for-profit organizations address housing and homelessness, navigate the disability sector, and help the victims of domestic and family violence. We have worked extensively childhood protection and gender equality to meet the challenges facing children and families.
It is increasingly clear that improving outcomes requires a multidisciplinary, cross-sector approach. Our range of expertise and capabilities provides the necessary depth and breadth required to tackle some of society’s most intractable problems.
Our work includes
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Housing and homelessness
Canada is facing a housing crisis, with essential shelter becoming increasingly difficult for many to attain. We lead major projects for housing agencies, not-for-profit organizations and governments to combat the growing challenge of affordability and to improve service delivery – including for those experiencing or at risk of homelessness.
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Disability
The disability sector is becoming more dynamic, with increasing customer expectations and changing needs. The future depends on providers’ ability to re-design based on these changes and amid a changing policy landscape. We work with you to manage increasing consumer expectations in a more competitive, casualized and commoditized market.
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Children and families
Certain subsets of children and families – including children of refugees, those with disabilities or young parents – are more likely to experience vulnerability, but anyone can find themselves at risk. We work in early childhood, childhood protection and gender equality to help governments and NFPs meet challenges facing vulnerable children and families.
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Domestic and family violence
Domestic and family violence refers to violent, threatening or other behavior in an intimate relationship or other family relationship in which one person attempts to dominate or control the other. We have worked extensively with governments and NFPs to help victims access support and improve the systems that provide it.
Housing and homelessness
Canada is facing a housing crisis, with essential shelter becoming increasingly difficult for many to attain. We lead major projects for housing agencies, not-for-profit organizations and governments to combat the growing challenge of affordability and to improve service delivery – including for those experiencing or at risk of homelessness.
Disability
The disability sector is becoming more dynamic, with increasing customer expectations and changing needs. The future depends on providers’ ability to re-design based on these changes and amid a changing policy landscape. We work with you to manage increasing consumer expectations in a more competitive, casualized and commoditized market.
Children and families
Certain subsets of children and families – including children of refugees, those with disabilities or young parents – are more likely to experience vulnerability, but anyone can find themselves at risk. We work in early childhood, childhood protection and gender equality to help governments and NFPs meet challenges facing vulnerable children and families.
Domestic and family violence
Domestic and family violence refers to violent, threatening or other behavior in an intimate relationship or other family relationship in which one person attempts to dominate or control the other. We have worked extensively with governments and NFPs to help victims access support and improve the systems that provide it.
Our Child Link journey maps win Good Design Award
FEATURED
INSIGHTS
OUR WORK
Tessa Dehring
Principal
Tessa co-leads Nous' organizational performance and leadership and capability work globally.
Aidan Jago
Director
Aidan supports leaders across the education sector to better and more sustainably deliver for students, communities, and employers.
Jordan Lazarus
Director
Jordan has extensive experience solving complex problems within large public sector organisations.
Trish Woolley
Principal
Trish has more than 20 years of experience in management of human services for state and federal governments, including complex reform, strategy and operations.
Aaron Maher
Principal
Aaron has a deep understanding of public policy and service delivery, and is an expert facilitator, evaluator and strategist. He has worked extensively in human services, including with people experiencing domestic and family violence.
Monique Jackson
Principal
Monique has more than 15 years of experience in health and human services. She works with clients in system redesign, policy reform, strategy, analysis, operating model design and stakeholder engagement.
Simone Schulz
Principal
Simone is an experienced consultant who leads large and complex engagements for private sector organisations, governments and not-for-profit organisations across Australia.
Lilli Bennett
Manager
Lilli is a consultant with a background in social research design and methods. She brings a thoughtful and detailed-oriented approach to problem-solving.
