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The AI revolution is transforming the student experience in higher education

We analyse the effects of AI on student experience, consider AI’s benefits and risks, and identify 11 strategies to support universities.

INSIGHT
Three key elements of successful culture change that any organization can implement

Strategic investment in culture is needed to ensure it is aligned to purpose. We have identified three elements of successful culture change.

INSIGHT
Without these actions, your university’s major tech investment risks failure

While universities may make the technology leap forward, true savings are gained through a second step: service improvements and process optimization.

INSIGHT
In pursuit of a ‘good death’: Our lessons learned in supporting voluntary assisted dying programs across Australia

We share our thinking on key considerations for policymakers and service providers seeking to implement or review voluntary assisted dying (VAD) programs.

INSIGHT
How co-design can improve the experience of university students and benefit institutions

Universities are looking for better ways to understand and improve student experience. We explore how co-design can help.

INSIGHT
For regulators, good outcomes hinge on a strong regulatory culture

Great regulators promote a lifecycle approach to regulation, premised on strong regulatory culture. We have identified the three key principles.

INSIGHT
Design for people who are systematically overlooked, and you will have designed for everyone

When design is not deliberately inclusive, it is unintentionally exclusive. We demonstrate the value of engaging people most at risk of marginalisation.

INSIGHT
Elevating student voice in higher education: Five strategies for turning good intentions into good outcomes

We are pleased to present our five strategies for elevating student voice to support a leading student experience and a vibrant learning community.

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